We only have access to collect information that you voluntarily give us. We are the owners of the information collected on this site. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. All information we collect is necessary to keep our services and products stable and secure.
Hardware Information collection and usage
We collect information about your computer such as your operating system and architecture, unique hardware ID and your public IP address. We collect logs of usage of our services.
Personal Information collection and usage
Any submitted information is handled accordingly. We value privacy and support it in any case. Submitted information for applications are stored only for the duration of the application. Once denied or accepted, such information will get deleted.
Payment Information collection and usage
Payment relevant logs will get saved for a duration of 360 days. We reserve the right to share any collected information on unexpected events such as chargebacks, with the used payment processor and third party chargeback control services. We reserve the right to share your payment profile and payment with our fraudulent preventive partners such as MaxMind, PayPlus, Coinbase, and any other party that allows us to mitigate chargebacks.
Your access to the information
You may ask us to remove all information we have about you after you have permanently stopped using our services. You may do this by filling a ticket. We will follow the guidance in your local area.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected and encrypted on our servers. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser, or looking for "https" at the beginning of the address of the web page. Your credit card information or other payment method details are not stored by us, nor do we ever see this information.